❓ FAQ
Can I visit your facility?
You are highly welcomed to visit our factory at any time! We value transparency and long-term business partnerships.
Are you a factory or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the power and charging industry.
Do you test all of your chargers before shipping?
Yes, all major components are tested before assembly, and each individual charger undergoes full functional testing before being shipped to ensure quality.
What is the warranty period for the products?
We provide a two-year warranty. During this period, if there are any product quality issues, we provide technical support and replacement of new parts.
Can you produce according to specific samples?
Yes, we can produce based on your samples or technical drawings. We have the capability to build necessary molds and fixtures for custom requirements.
What is the lifetime of the charging gun?
The charging gun is designed for a lifetime of ≥10,000 plugging/unplugging cycles, ensuring durability for public use.