Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the electrical industry.
Do you test all of your chargers before shipping?
Yes, all major components are tested before assembly, and each charger is fully tested and verified before being shipped to ensure quality.
What is the warranty period for your products?
We provide a two-year warranty. During this period, if there are any quality issues, we provide technical support and replacement parts.
Can you produce according to specific samples?
Yes, we can produce based on your samples or technical drawings. We have the capability to build the necessary molds and fixtures.
What is your monthly production capacity?
Our current production capacity is approximately 5,000 sets per month, ensuring stable supply for our partners.
What communication protocols do your chargers support?
Our chargers support the standard OCPP 1.6j protocol, allowing for seamless integration with various back-end management services and home apps.
RCM Auto
