❓ FAQ
Q1: Can I visit your facility?
A: You are highly welcomed to visit our factory at any time to see our production processes and quality control systems.
Q2: Are you a direct manufacturer?
A: Yes, we are a professional manufacturer with 30 years of R&D and production experience in the power industry.
Q3: Do you test chargers before delivery?
A: All major components are tested before assembly, and each individual charger undergoes full load testing before being shipped.
Q4: What is the warranty policy?
A: We provide a comprehensive two-year warranty. During this period, we offer technical support and replacement parts for any quality issues.
Q5: Can you produce based on custom samples or technical drawings?
A: Yes, we have a strong R&D team and can produce according to your samples or technical specifications, including creating necessary molds.
Q6: What certifications do your products hold?
A: Our EV charging solutions are fully certified with CE, TUV, RoHS, and ISO standards to ensure safety and compliance for global markets.