Frequently Asked Questions
Q1: What are your terms of packing?
A: Generally, we pack our goods in neutral brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2: How long is the delivery time?
A: Generally, production is finished within 10-15 days, depending on the order quantity (e.g., 6,000 sets within 20 days).
Q3: What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We will provide photos of the products and packages before you pay the balance.
Q4: Do you offer quality assurance?
A: Yes, we provide a 1-year quality warranty for our floor mat products.
Q5: Do you test all goods before delivery?
A: Yes, we conduct a 100% test on all products prior to delivery to ensure high quality standards.
Q6: How do you ensure a long-term business relationship?
A: We maintain consistent quality and competitive pricing to ensure our customers benefit. We respect every customer as a friend and sincerely conduct business with partners worldwide.
RCM Auto
