Frequently Asked Questions
Why choose us for your safety tool needs?
Our products feature low MOQ and high quality standards. We accept OEM and Trade Assurance orders to ensure a secure purchasing experience.
Can I customize the product with my own logo?
Yes! While the listed price is for the standard product, we offer custom logo printing and personalized packaging. Please contact us for specific requirements.
What is the production lead time?
For in-stock items, we can deliver within 3-7 days. The regular lead time for custom goods is 20-45 days, depending on the order quantity.
What payment terms do you accept?
We accept TT, LC, and Trade Assurance payments. If you have other specific needs, our sales team is available to discuss alternative arrangements.
How long does shipping take?
By Air/Express, it takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on the destination port.
How do you handle product quality issues?
We have a professional after-sales department dedicated to solving 100% of quality-related problems, ensuring safe communication and cooperation.