❓ Frequently Asked Questions
Why choose us?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
Can I customize the logo and packaging?
Yes, we provide custom logo and packaging services. Please contact our team for specific requirements and pricing for customizations.
What is the production lead time?
In-stock products can be delivered within 3-7 days. For custom orders, the regular lead time is 20-45 days, depending on the order quantity.
What are your payment terms?
We accept TT, LC, and Trade Assurance payments. If you have other payment needs, feel free to discuss them with our representatives.
How do you handle quality problems?
We have a professional after-sales department dedicated to solving 100% of quality issues. You can feel safe regarding our cooperation and communication.
What about samples?
If stock is available, we provide samples. The customer is responsible for the sample cost and freight. Discounts on total price may be applied for large subsequent orders.