Frequently Asked Questions
What is required to provide an accurate quote?
Please provide the product drawings including details on materials, surface finish, tolerance requirements, and the specific quantity needed.
How long does it take to receive pricing feedback?
Our professional team responds to RFQs within 12 hours and provides a complete formal quotation within a maximum of 48 hours if all details are provided.
Can I request a sample to verify product quality?
Yes, after price confirmation, you can request samples. We can provide blank samples or manufacturing quality samples once the sample order is confirmed.
What is the typical lead time for molds and samples?
For standard projects, molds and first article samples are completed within 30 to 40 days. Urgent projects can be fast-tracked to within 20 days.
What are the standard payment terms for orders?
Typically, 50% deposit for tooling/samples with the balance upon approval. For production, a 30% down payment is standard, with the balance against the B/L copy.
Do you offer customized solutions for specific vehicle types?
Yes, we provide extensive customization options to tailor our vehicles and emergency equipment according to your specific interior configurations and technical requirements.