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Frequently Asked Questions
What do you need to provide a quote?
Please provide product drawings including Materials, Surface Finish, Tolerance, and Quantity. These are essential for an accurate specific price.
When can I get the price?
Our professional sales team feedbacks RFQs within 12 hours and provides full quotations within 48 hours maximum if all details are provided.
How can I get a sample to check quality?
After price confirmation, you can require samples. We provide manufacturing quality check samples once the sample order is confirmed.
What is the lead time for moulds and samples?
Normal projects take 30 to 40 days. Urgent projects can be completed within 20 days maximum for both mould and first article samples.
What are the payment terms for orders?
For tooling/samples: 50% deposit, 50% after approval. For production: 30% down payment, 70% against B/L copy. Regular customers may receive better terms.
What is the origin of these tools?
All our lifting jacks and emergency tools are manufactured in China under strict quality control certifications including ISO 9001 and CE.