Q1. Can I take a sample order first?
A: YES, we welcome sample orders to test and check the quality. Mixed samples are acceptable.
Q2. What is the lead time for orders?
A: Samples need about 1-5 days. Large formal orders require about 3-25 days, depending on the final order volume.
Q3. What are your terms of packing?
A: Generally, we pack our goods in brown carton boxes. We use export standard packing and check the quality of boxes before delivery to ensure product safety.
Q4. How do you deliver goods to customers?
A: For small orders, we advise using Express (DHL, FEDEX, EMS, UPS). For large volume orders, we suggest shipping by sea to lower freight costs.
Q5. What are your payment terms?
A: We accept TT, Western Union, Paypal, and Alipay. Usually 30% as deposit and 70% before delivery.
Q6. Do you test all your goods before delivery?
A: Yes, we perform a 100% test before delivery to ensure that qualified and perfect products reach our customers.